Your Questions, Answered
Cannabis Dispensary FAQ — Good Company, Upper West Side
Everything you need to know about shopping with Good Company. Can't find your answer? Contact us.
General
Good Company is a licensed cannabis dispensary located on Manhattan's Upper West Side at 2273 Broadway. We're a neighborhood store that believes cannabis shopping should feel warm, welcoming, and as normal as visiting your favorite corner shop.
Yes, you must be 21 years of age or older to enter our store and purchase cannabis products. A valid government-issued photo ID is required. We accept driver's licenses, state IDs, passports, and military IDs.
We're open 7 days a week — Mon–Sat from 10 AM – 10 PM, Sun from 11 AM – 8 PM. Hours may vary on holidays — follow us on social media for updates.
Absolutely. Good Company is fully licensed by the New York State Office of Cannabis Management. All products we carry are lab-tested, properly labeled, and sourced from licensed cultivators and manufacturers.
Ordering & Delivery
You can order through our online menu for pickup or delivery. Browse our products, add items to your cart, and choose your preferred order method at checkout. You can also walk in and shop in-store — our team is always happy to help you find the right products.
Yes! We offer delivery within a defined service area in Manhattan. Delivery times vary based on demand. You must be 21+ and present a valid ID when receiving your delivery. Check our online menu for current delivery availability.
We accept cash, debit cards, and select digital payment methods. Due to federal banking regulations around cannabis, we are unable to accept credit cards at this time. An ATM is available in-store for your convenience.
Per New York State regulations, all cannabis sales are final. However, if you receive a defective product (e.g., faulty vape cartridge), please contact us within 24 hours and we'll work with you to make it right.
Products
We carry a curated selection of flower, edibles, vapes, pre-rolls, tinctures, topicals, concentrates, and accessories. Our inventory is hand-selected from trusted, licensed brands. Check our online menu for current availability.
Absolutely! That's what we're here for. Our team members are knowledgeable, patient, and never judgmental. We love helping first-timers find the right products. Just tell us what you're looking for — relaxation, energy, pain relief, sleep, social vibes — and we'll guide you to the right starting point.
We always recommend starting low and going slow, especially with edibles. Our team can walk you through THC/CBD ratios, suggested starting doses, and what to expect. For edibles, 2.5–5mg THC is a good starting point for most beginners.
Rewards Program
Just ask! Sign up is free and takes about 30 seconds in-store. You'll start earning points immediately on your very first purchase. Visit our Rewards page for full details on tiers and benefits.
You earn points every time you make a purchase — starting at 1 point per $1. As you level up, your earning rate increases. You can redeem points at checkout for discounts on your order. Points never expire as long as you make at least one purchase per year.
Points remain active as long as you make at least one purchase per calendar year. If your account is inactive for more than 12 months, points may expire. But don't worry — we'll send you a reminder before that happens!
Still have questions?
We're always happy to help. Drop us a line, give us a call, or just come visit.